Are you using a Certificate based signature, if yes, then try to recreate the certificate and check.Dot version of Acrobat Pro 10 installed, to identify the version, please refer to the steps in the KB doc Identify the product and its version for Acrobat and Reader DC.If the issue persists, please share the following details: You may also repair the installation files of Acrobat Pro from Help menu>Repair installation(only for Windows).Īfter the update and repair, please reboot the machine once, and see if this brings any difference. The record shows that you are subscribed to a license of Acrobat Pro version 10 on your current Adobe ID, please check for any pending updates of Acrobat Pro 10 from Help menu>Check for updates. As per the description above, the Acrobat Pro is freezing while you are trying to sign a PDf document, Is that correct?
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