![]() The survey also found that 72% of T-Mobile customers use the Internet as their main source of information, compared to 64% of the general public. Notably, T-Mobile surpassed Verizon in quality rankings for the first time in 2018.Īsked whether they think T-Mobile represents either good or poor quality, current customers of the brand gave it a Quality score of 57 in 2016, followed by 61 in 2017 and 68 in 2018. Oh, and the Beats Audio definitely improves sound quality. Doesnt serve much purpose, but its fun to mess around with haha. ![]() The slow motion video is definitely a plus. Verizon came in second place with a Satisfaction score of 62 among its current customers, followed by AT&T with 48 and Sprint with 46. The main camera takes good photos and videos. When asked if they'd consider themselves either a satisfied or dissatisfied customer, T-Mobile subscribers gave the brand an average score of 75 on a scale ranging from -100 to +100 throughout the past year. The carrier extended its lead over the competition last year, jumping to a 75 out of 100 score in customer satisfaction. ![]() T-Mobile beat Verizon, AT&T, and Sprint in Quality and Customer Satisfaction last year, according to the latest YouGov survey. ![]()
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